- Dear Pasquale, I just wanted to let you know that we are delighted with the work your company has done to upgrade the conservatory. Craig and Tommy made an excellent impression. They worked very hard and efficiently throughout, as did the other contractors. What is more, they were all without exception cheerful and courteous at all times. It was a thoroughly professional job, and we now have a room which looks great both inside and out, and will serve us well for many years to come. Please pass on our thanks to everybody involved. Best wishes Michael Bizzey
- Your men just finished here – they have done an absolutely brilliant job. The windows and door look outstanding – I said thanks to Tim and Andy at the time, but think it’s important you know what a good job they’ve done. Thanks again – will be recommending FIS to anyone who asks! Tom Taylor
- Just wanted to say thank you. Really pleased with the windows and also the easy process from ordering right through to installation. Andy and Tim worked hard and were fun to have around! Rachael Metson
- Tommy your fitter has done a wonderful job. Especially since he has been on his own for two days. Attention to detail was great. He was very polite and respectful to us in the house and are belongings, flooring etc. I would definitely recommend you to anyone. M Oliver
Exceptional!! I have just had 18 windows, french doors, a front and a back door fitted. The fitters were first class, always on time, polite, tidy and complete perfectionists. The product is excellent and there was no hard sell. My house has been transformed. I couldn’t be happier and would strongly recommend this company to anyone. Mark Pollikett
- We just wanted to (very belatedly) thank you and all your brilliant team for our wonderful Orangery, we are absolutely delighted with it. Having had it for well over 12 months now, including our first full “English Summer”, we’ve had plenty of time to reflect on what a great purchase, and investment, it has been! Neil & Sally Mills
- Thank you for supplying and fitting the windows and doors so promptly. I’m very pleased with the end result. The house is warmer and I appreciate the attention to detail taken by Stacy and Billy. I’m very happy with their work. Many thanks to them. I especially like my new front door. It’s very pretty. Wishing you every success for the future and I’ll definitely recommend you. Anne Watson
- Thank you for a hassle free FIS Experience. Right through from our initial contact with you to the installation itself everything happened when you said it would. Dates were kept and FIS people turned up when they said they were going to. In particular our thanks to the Installers for the organised and considerate way in which they dealt with what could have been quite a messy installation , particularly as it rained on the first day. Well done. Most important of all we are very pleased with the windows and back door. Barry Tooke
- Just wanted to thank Pasquale and his team, for their friendly and professional manner in every aspect, from start to finish. No hard or pushy sales people, questions (however daft) were answered immediately. The fitters, Tim and Andy were clean and tidy and the schedule was kept to (despite the very hot conditions). They also went above and beyond their duty when sadly I had to have my cat put to sleep – they kindly helped dig a hole in the garden in which to bury him. I would not hesitate in recommending them, and will be happy to have them return to do my other windows in a few years’ time.My windows and doors look very smart and I am thrilled. Thank you. Bill Thorn
On behalf of myself and Mel we would like to take this opportunity to thank you and everyone that’s been involved in us getting our new windows and doors! The team have been professional and friendly from start to finish and we couldn’t be happier. We’ve had so many comments from friends, family and walkers by and wouldn’t hesitate to recommend your services. Many thanks. Jo and Mel
A big thank you to you and all your team on a very good job carried out on our conservatory replacement roof. The job was carried out in a very professional manner – Craig & his brother have made a lovely job of it and left the job clean and tidy. Please pass our thanks onto them. We would have no problems recommending your company to friends & family with confidence. Many thanks. Mr & Mrs T Potter
- I just want to say how delighted we are with the windows and doors. They look fabulous we are so pleased. You have a couple of outstanding fitters in Andy and Tim, true professionals. They were also a pleasure to have in the house. Thank you also for your sound advice on styling and product. The flush windows were the right decision as was the bi-folding doors. Joanne Woodward
I’m really pleased with my new windows and doors, they have transformed my house both inside and out. I wanted to bring back some of the character of my house and Pas from FIS helped me to select a really nice front door which is in keeping with the style of the house and also sash windows which look great. I was very happy with the price and there was absolutely no pressure selling, just good advice. The guys who installed the windows took a great deal of care and clearly took a lot of pride in their work.
The end result is fantastic. My house has gone from looking tired and rundown as well as being cold and draughty to looking really nice, characterful, and being warm and dry. I’d like to say thanks to everyone at FIS for a great job! Alex Chapman
- Can highly recommend FIS – they’ve just done my whole house, Guardian Room & soffits. Excellent work, products and People! Susie Campbell
- The fitters, Wayne and Luke did a wonderful job on a difficult and unusual project. It looks spectacular and Wayne produced ingenious solutions to tricky problems. Cheerful, polite, reliable and very skilled, he is a credit to FIS Windows. It is an excellent company and we would thoroughly recommend them. Janice & Barry Day
- To start with no hard sales technique which was great. Pasquale Lachetta came in, listened to what I needed and sorted the rest in a friendly and professional manner. I was given a quick date for fitting which was great. Then Craig came out yesterday to fit. He was friendly and knew what he was doing. He got stuck straight in and didn’t stop. The windows are beautiful and what helps even more is the perfect finish. You wouldn’t even know they had been as everything was so tidy. No ripped wallpaper or damaged walls and no mess whatsoever. I used a well known company last time but wish I had used FIS Windows instead. I’m so glad I chose them this time and I’ll be using them again and fully recommend. Robert Hinson
- I have just come back to the house since you have fitted the windows. I am absolutely thrilled with them . Your workmanship is second to none. I expected we would have to touch up the paintwork but no!!! Thank you so much I couldn’t be more pleased. Anne Day
- I’m writing to thank you and your employees who were involved in fitting the new roof on our conservatory. All those involved in removing the old and putting on the new structure all worked flat out each day to complete the task in the four days. Then, when they came, the plasterers were the same. Now that the plaster is drying, we can see what a great job that your men have done. Thank you. Ian & Margaret Brice
- Thank you so much for fitting our bedroom window. We were so pleased how it was fitted and how professional and kind the two fitters were. Sue & Rob Bailey
- I was extremely pleased with the standard of the work and will not hesitate FIS Windows to family and friends.
- My husband and I want to thank you and your company for the excellent service you gave us when you built our lovely conservatory. Nothing was too much trouble for you; whatever we suggested, you carried out. You and your staff were always on time, for each appointment and the job was completed on the day yu said it would be; and in this day and age this is unusual. Thank you again, we wish you all well for the future, and would have no hesitation in recommending you.
- I would like to take this opportunity to thank you and your colleagues for their professionalism and consideration towards our property during the build of the conservatory and also for all of their hard work sometimes in very poor weather conditions.
- Well done literally!Thank you from us for a first class job from start to finish. Totally impressed with your compay and the care taken within our home.Cannot recommend highly enough. A first class service from a great team.From two very satisfied customers! Richard & Trisha
- Brilliant job – very very pleased! Janice Day
- +++A fantastic service, staff very polite, would recommend to anyone. Mr Montgomery
- BRILLIANT! Fantastic service, very friendly. Your staff have done an excellent job and very neat and tidy! Mr Magill
- Many thanks to Dominic for a good job done.
- Thank you so much for such a superb job! We are absolutely thrilled with our new conservatory and delighted with our new doors and windows. The light and airy feel is wonderful, particularly along our “bowling alley” hallway. The conservatory is now the best room in the house. The FIS fitters were brilliant – expertly skilled in their work, which was carried out with speed and efficiency leaving everywhere clean and tidy at the end of each day – a real pleasure to have around and nothing was too much trouble for them or the Company. We cannot recommend FIS more highly – a LOCAL company with friendly and experienced local people – very professional – exemplary. Fantastic job done, keep up the good work! Best wishes for the future and we will be in touch again when we are ready to have other work carried out.
If you have a home improvement project you’d like to discuss, please pop into our showroom at 17 Holywells Road, Ipswich or call us on 01473 251757