Customer Reviews

It’s really important to us that our customers are delighted with our products and customer service.  So we really appreciate receiving their feedback.  

"Your men just finished here – they have done an absolutely brilliant job. The windows and door look outstanding – I said thanks to Tim and Andy at the time, but think it’s important you know what a good job they’ve done. Thanks again – will be recommending FIS to anyone who asks! "
Tom Taylor
Ipswich
"Dear Pasquale, just a quick email to say thank you. The guys were brilliant on our job today. Quick efficient and clean. We are pleased with our window and the invoice is paid. Many thanks".
Vicky Platt
Ipswich
"Just wanted to say thank you. Really pleased with the windows and also the easy process from ordering right through to installation. Andy and Tim worked hard and were fun to have around! "
Rachael Metson
Woodbridge
"Thank you for a hassle free FIS Experience. Right through from our initial contact with you to the installation itself everything happened when you said it would. Dates were kept and FIS people turned up when they said they were going to. In particular our thanks to the Installers for the organised and considerate way in which they dealt with what could have been quite a messy installation, particularly as it rained on the first day. Well done. Most important of all we are very pleased with the windows and back door. "
Barry Tooke
Ipswich
"Dear Pasquale, I just wanted to let you know that we are delighted with the work your company has done to upgrade the conservatory. Craig and Tommy made an excellent impression. They worked very hard and efficiently throughout, as did the other contractors. What is more, they were all without exception cheerful and courteous at all times. It was a thoroughly professional job, and we now have a room which looks great both inside and out, and will serve us well for many years to come. Please pass on our thanks to everybody involved. "
Michael Bizzey
Woodbridge
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"FIS were great from start to finish. No pushy sales but quoted just what we wanted. Measurement and survey and Installation to fit with your schedule. Superb fitting and high quality finished products. Very pleased and would not hesitate to recommend. Definitely not the typical double glazing firm. Will be using again for other requirements. Friendly and helpful at every step."
Louise & Paul
Woodbridge
"Thank you for supplying and fitting the windows and doors so promptly. I’m very pleased with the end result. The house is warmer and I appreciate the attention to detail taken by Stacy and Billy. I’m very happy with their work. Many thanks to them. I especially like my new front door. It’s very pretty. Wishing you every success for the future and I’ll definitely recommend you. "
Anne Watson
Aldeburgh
"We would like to thank you and your colleagues for the fantastic job you did with our front door, we are both thrilled with the finish and quality of your product. The fitter did a good job and left everywhere clean and tidy all at a good price. We will have no problem recommending you and FIS Windows Ltd to friends, family or anybody else that needs windows or doors. Once again many thanks."
Mr & Mrs Potter
Ipswich
"The fitters, Wayne and Luke did a wonderful job on a difficult and unusual project. It looks spectacular and Wayne produced ingenious solutions to tricky problems. Cheerful, polite, reliable and very skilled, he is a credit to FIS Windows. It is an excellent company and we would thoroughly recommend them."
Barry & Janice Day
Ipswich
"Exceptional!! I have just had 18 windows, french doors, a front and a back door fitted. The fitters were first class, always on time, polite, tidy and complete perfectionists. The product is excellent and there was no hard sell. My house has been transformed. I couldn’t be happier and would strongly recommend this company to anyone. "
Mark Pollikett
Capel St Mary
On behalf of myself and Mel we would like to take this opportunity to thank you and everyone that’s been involved in us getting our new windows and doors! The team have been professional and friendly from start to finish and we couldn’t be happier. We’ve had so many comments from friends, family and walkers by and wouldn’t hesitate to recommend your services. Many thanks. "
Jo & Mel
Ipswich
"We just wanted to (very belatedly) thank you and all your brilliant team for our wonderful Orangery, we are absolutely delighted with it. Having had it for well over 12 months now, including our first full “English Summer”, we’ve had plenty of time to reflect on what a great purchase, and investment, it has been! "
Neil & Sally Mills
Ipswich
"I’m really pleased with my new windows and doors, they have transformed my house both inside and out. I wanted to bring back some of the character of my house and Pas from FIS helped me to select a really nice front door which is in keeping with the style of the house and also sash windows which look great. I was very happy with the price and there was absolutely no pressure selling, just good advice. The guys who installed the windows took a great deal of care and clearly took a lot of pride in their work. The end result is fantastic. My house has gone from looking tired and rundown as well as being cold and draughty to looking really nice, characterful, and being warm and dry. I’d like to say thanks to everyone at FIS for a great job!
Alex Chapman
Suffolk
"Tommy your fitter has done a wonderful job. Especially since he has been on his own for two days. Attention to detail was great. He was very polite and respectful to us in the house and are belongings, flooring etc. I would definitely recommend you to anyone. "
M. Oliver
Suffolk
"Thank you for a lovely job on our windows, doors and porch. We were really impressed with Stacey and Ben who fitted our windows. They did an outstanding job. The windows are really good quality and we are very happy with them. Thank you for resolving the issue we had very promptly. We would highly recommend you to everyone."
Sue & George
Suffolk
"We are over the moon, it is exactly as we hoped, probably better than that! Can't praise your guys enough they work so hard and to such a high standard".
Sean & Karen
Suffolk

WHY CHOOSE FIS?

As a family run business we take great pride in the service that we offer to our clients.

Unlike some double glazing companies, our sales staff don’t work on commission. There’s no pressurised selling, just honest people dedicated to delivering the best service at value for money prices. 

We will give you a quote and answer any of your questions, then give you time to decide how you would like to proceed.